Frequently Asked Questions
Everything you need to know about your next transformation.
How do I determine the correct size for my costume?
Each product page features a detailed size chart specifically for that garment. We recommend measuring your chest, waist, and hips and comparing them to the chart, as costume sizing often differs from standard street clothing.
What is your return policy for seasonal items?
We offer a 30-day return window for most items in original, unworn condition with tags attached. Please note that certain accessories like wigs, hosiery, and makeup are non-returnable for hygiene reasons.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days. During peak seasons like October, we recommend choosing expedited shipping at checkout to ensure your costume arrives in time for your event.
Are the costumes high-quality enough for multiple uses?
Yes, at Pro-Costumes, we focus on 'Pro-Grade' materials. Unlike disposable sets, our costumes feature reinforced stitching and durable fabrics designed for theatrical use, conventions, and repeated wear.
Do you offer group discounts for troupes or parties?
Absolutely! If you are ordering 10 or more of the same style for a dance troupe, theater production, or corporate event, please contact our support team for a bulk discount quote.
Can I wash my costume in a washing machine?
Most of our costumes are 'Dry Clean Only' or 'Hand Wash Cold' due to delicate trims and specialized fabrics. Always check the care label inside the garment before cleaning to prevent damage.